With our new approach to Pre-Arrival, we are breaking down generational barriers in the world of wine. For the first time in history you have unfiltered access to the finest wine in the world.

Store Hours

Monday-Friday: 10am - 8pm.
Saturday: 9am - 8pm.
Sunday: 10am - 6pm.
43 Round Lake Road Suite 3
Ballston Lake, NY 12019

In-store Pickup Instructions

  • You will receive an email notifying you that your order has been completed and is Ready for Pickup.
  • Your order confirmation email will contain a phone number and instructions on what to do when you arrive at the store to connect with our curbside staff.
  • They will need your last name and order number when you arrive to claim your items.
  • Please have identification available if asked for.

Depending upon the availability of the items in your cart, it may take our team up to 5 business days to process your In Store Pickup order. Though this process can typically be completed at a faster rate, we appreciate your patience while awaiting your Ready for Pickup notification.

Please Note: Due to space constraints, In Store Pickup orders can be held for up to 90 days in our facility. Orders that are not picked up within that time frame will be automatically refunded, minus a 15% restocking fee. If you have any questions about the In Store Pickup process, please direct them to info@saratogawine.com.

Additional Information For Shipping Customers

Our customer service hours are Monday-Friday from 10am-6pm. If you are inquiring about an online order, please reach out via email to info@saratogawine.com, or use the Contact Us feature under the Customer Service tab at the top of this page. All inquiries are processed in the order of which they are received, typically within 1-2 business days. We appreciate your understanding and patience as our Customer Support Specialists work to assist you as quickly as possible.